Our Cookies Policy

Last updated: 14 April 2026

1. Introduction

This Cookie Policy explains how The Banks Tea Company Ltd (“we”, “us”, “our”) uses cookies and similar technologies on our website www.bankstea.com (the “Website”).

2. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve user experience, and provide information to website owners.

3. Types of Cookies We Use

a) Strictly Necessary Cookies
These cookies are essential for the operation of our Website. They enable core functionality such as secure login, shopping basket, and checkout.

b) Performance and Analytics Cookies
These cookies help us understand how visitors use our Website, allowing us to improve functionality and user experience.

c) Functionality Cookies
These cookies remember your preferences, such as login details or location settings.

d) Marketing Cookies
These cookies may be used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

4. Third-Party Cookies

We may use trusted third-party services which set cookies on our behalf, including:

• Analytics providers (e.g. Google Analytics)
• Payment providers
• Delivery and tracking services

These third parties have their own privacy and cookie policies.

5. Managing Cookies

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Website.

You can also manage your preferences through our cookie banner when you first visit the Website.

6. Consent

When you first visit our Website, you will be asked to consent to the use of non-essential cookies. You can withdraw or change your consent at any time.

7. Updates to This Policy

We may update this Cookie Policy from time to time. The latest version will always be available on our Website.

8. Contact Us

If you have any questions about our use of cookies, please contact:

Email: info@bankstea.com

The Banks Tea Company Ltd
Mountfield, Robertsbridge, East Sussex, TN32 5JY